Privacy Policy

Last Updated: December 22, 2024

Hidden Way is built on a privacy-first, child-respecting architecture.
We collect the minimum data required to function and never sell personal data.

1. What Data We Collect

A. Personal Data (Encrypted & Controlled)

  • Names of parents and children
  • Email addresses (parents only)
  • Ages of children
  • Family relationships
  • Teacher-student class assignments (school mode)

B. Journey Data (Anonymous by Design)

  • Question responses (no "right" or "wrong" answers)
  • Trait vectors and archetype results
  • Coherence and pattern scores
  • Journey completion timestamps

C. Aggregated Data (Fully Anonymous)

  • Class-level archetype distributions
  • School-level learning patterns
  • Regional statistics (k-anonymized, minimum 15 students)

2. How Data Is Stored

  • Encryption at rest: All personal data is encrypted in storage
  • TLS in transit: All data transfers use secure HTTPS connections
  • Role-based access: Only authorized users can access relevant data
  • Audit logging: All access to individual data is logged
Platform administrators cannot see names or identities. They can only access anonymized aggregate statistics.

3. Who Can See What

RoleCan See
ParentTheir own children only
TeacherTheir class (aggregates + individuals in their class)
CounselorIndividual students only with parental consent
School AdminAggregates only (no individual students)
Platform AdminAnonymized statistics only (no names, no individuals)

4. Consent Model

  • Parents must approve before any escalation of access
  • Teachers must request access through formal channels
  • Escalation is opt-in, time-limited (default 30 days), and fully logged
  • Parents can revoke access instantly at any time

5. Children's Privacy (COPPA & FERPA Alignment)

Hidden Way is designed to comply with children's privacy laws:

No targeted advertising to children
No selling of any personal data
No third-party tracking or analytics on children
No profiling for marketing purposes
Parental consent required for all child accounts

6. Data Retention & Deletion

  • Parents can delete their family's data at any time
  • Schools can request full data purge upon pilot completion
  • Inactive accounts are notified after 12 months; deleted after 24 months if no response
  • Anonymized aggregates may be retained for research (no identifying information)

7. Your Rights

You have the right to:

  • Access: See all data we hold about you and your children
  • Correction: Update or correct any inaccurate information
  • Deletion: Request permanent removal of all personal data
  • Revocation: Withdraw consent at any time
  • Portability: Export your data in a standard format

8. Cookie Policy

Hidden Way uses minimal cookies:

  • Session cookies: Required for login and navigation (deleted when you close browser)
  • Preference cookies: Remember your settings (optional, you can disable)

We do not use tracking cookies, advertising cookies, or third-party analytics that follow users across sites.

9. Security & Incident Response

In the unlikely event of a data breach:

  • Affected users will be notified within 72 hours
  • We will provide clear information about what data was affected
  • We will take immediate steps to contain and remediate the issue
  • Relevant authorities will be notified as required by law

10. Contact Us

Privacy questions or data requests? Visit our About page to learn more about how we protect your data.